BRIGHOUSE TOWN CENTRE
HEAR IT FROM THEM
You listened to what we wanted, pointed us in the right direction then left us to choose our new carpet, then you then gave us samples to take home. When we had made a decision you gave us the date you would come and measure, you came exactly on time, we were given all the information we needed, (price, when the carpet would arrive in the shop etc.,) and when to ring for a fitting date. The fitters came, again on time, and were very professional, taking the old carpet up moving the large items of furniture and taking the old carpet away, they did an excellent job, all this within a couple of hours.
We would recommend you to anyone wanting a new carpet.
H&S Chippendale (Satisfied Customer)
Thanks for great and friendly service.
Upgraded underlay is great.
Thank you, my carpet looks amazing. Good quality at a reasonable price.
Carpet fitters were professional and had the carpet fitted really quickly.
We’ll definitely use you again in the future and recommend to friends.
Thank you so much for the professional, efficient, pleasant way your staff dealt with the laying and fitting of the new carpet. Your fitters were truly amazing and arrived here at the time agreed.
A beautiful carpet laid in my dining room.
Thanks again for your excellent service, including your sound advice.
I am so pleased with the new stairs and landing carpet. Your service is absolutely first class and everybody here is amazed. It is beautifully fitted and matches well. The fitters did an excellent job.
I shall buy from you again.
All the best P.B (Aylesbury)
My mum decided she would like new carpets in the flat she has recently moved to, so we contacted you. You remembered the type of carpet mum had chosen at her previous house and you brought pattern books to reflect the quality and style you thought she would like. You told us exactly when you were coming to lay the carpets, and came the day before to adjust doors so that they would open over the new depth of pile. You fitted the carpets with the minimum of disruption and fuss, moving the furniture where necessary and putting everything back just where it had come from. You certainly excel in customer service and we would gladly recommend you to anyone needing your sort of expertise.
H.S & H.C
Hello Ken & Kyle
I am more than happy for you to use may name as a highly satisfied customer. We have bought carpets from Direct Carpet Company since we moved to Rastrick almost 30 years ago. We have never gone anywhere else because we have always been delighted with the service, extensive range of choices & the carpets have always been fitted well & quickly. Your prices have seemed fine but to be perfectly honest we have never compared prices elsewhere because we have always been so well pleased with everything!
Please feel free to use some of my above words in your advert as you feel suitable. You can use my name & Rastrick, but I would prefer you not to quote my address.
Many thanks for making sure the carpet fitting ran so smoothly and was of no disruption to the Centre at all!
Dear Direct Carpets
My carpet was fitted very quickly and efficiently by your fitters. Considering the amount of carpet to be laid, I was astonished at their speed. I am also delighted with the quality of the carpet. Thanks very much for your service which I would most certainly recommend to others.
Best Wishes Jim
I just wanted to say what a wonderful service you provide. The choice of carpets is amazing and the measuring and fitting service is second- to- none. We are delighted with the results and would have no hesitation in recommending you to our friends.
Excellent service in choosing a carpet, lots of choice.
Many thanks for a very good service Mr & Mrs P
Very pleased with the service and a lovely range of carpets to choose from.
I write to inform you that my wife and I were delighted with the service we received from you.
The showroom staff were most helpful and the fitters who came to fit the carpet were again very professional and also good enough to throw the old carpet away.
We would have no hesitation in using you again for future floor covering requirements.
Yours sincerely A.P.N
Hello Direct Carpet staff
Just a quick message to say what a wonderful and efficient service you are providing. The choice was excellent and the fitting service was spot on.
Thank you, P.B
We have always been satisfied by the service we have received from Direct Carpet Co, both from the selection of samples and also from the fitting service. We always appreciate that you have kept to the appointments you have given us and that the carpets, when fitted, have been to our satisfaction.
On the few occasions when there have been slight problems, you have attended to the matter quickly and corrected the situation to our satisfaction.
We would have no hesitation to recommend your company to other people.
Just wanted to give you a few words to say how much we appreciated your help choosing our carpets and vinyl's.
We would recommend you to anyone. Brilliant choice and your service was second to none.
Thank you for sorting everything out for us.
A Comprehensive Stock of good floor coverings. Helpful Staff who make you feel your custom is valued.
Dear Direct Carpet Co.
We would like to thank you for the efficient way you measured and helped to choose the right carpet for the house.
The fitter was very helpful in moving the furniture; we are delighted with the finished job and would recommend you to others.
I have been a customer of Direct Carpet (Brighouse for some years and have always found then to be very helpful, courteous and reliable.
This last time they gave me the time to talk over my requirements and helped me make the right choice.
The carpets are always 1stclass and of a high quality whatever the price. I would not hesitate to use the again in spite of all the competition there is today.
We were very impressed with the service we received at Direct Carpet Co and would have no hesitation recommending them to family and friends.
Thank you so much for an absolutely brilliant service. You exceeded all our expectations and we are more than happy to recommend you and your team.
I am writing to sat how pleased I was, getting my carpet from you.
You were very helpful in the shop. You gave a very good service and the carpet fitters did a good job.
I would be happy to recommend you to any one.
I would like to comment and say that the friendly service in your premises was appreciated/helpful without forceful persuasion - combined with a wide range of quality goods. The regrettable error in measurements was dealt with to my satisfaction and I will return when purchasing my next carpet and recommend you to my friends.
Yours faithfully S.K